Noosa Hospital Emergency Department: Here for You 24/7
Need emergency medical attention? The Noosa Hospital Emergency Department is equipped with a team of highly trained doctors and nurses, ready to provide life-saving care around the clock.
We provide a range of emergency care to both children and adults. A highly skilled Emergency triage nurse will initially assess you to identify the urgency of your condition — the most urgent patients requiring life-threatening care will be seen first. If your condition changes while you are waiting, please speak to the triage nurse.
Here's what to know:
Location: Easily accessible from Goodchap Street, Noosaville with parking available nearby.
Contact:
- Emergency Department: 07 5455 9381 (Administrative staff only; no medical advice provided over the phone)
- Noosa Hospital Front Desk: 07 5455 9200
- In an emergency: Call Triple Zero (000) for an ambulance.
- For non-emergencies: Call 13 HEALTH (13 43 25 84)
What to expect at the Emergency Department:
Triage: A nurse will assess your condition and assign a priority level based on urgency.
- Category 1: Most critical, immediate care needed.
- Categories 2–4: Urgent or semi-urgent care needed.
- Category 5: Least urgent, may involve longer wait times.
Wait times: These can vary depending on the department's busyness and the severity of other patients' conditions.
Treatment: Doctors will reassess your condition, ask questions, examine you, and discuss treatment options. If your condition can be treated at the Emergency Department, they will provide care. If further treatment is needed, they may recommend seeing your GP or admit you to the hospital.
Payment Information:
Most care for patients with a valid Medicare card will be bulk billed to Medicare.
Travellers and non-Medicare patients: Noosa Hospital operates as a private facility. Emergency visits incur a minimum fee of $500, with additional charges for tests, pathology, and follow-up care. Payment is required upfront — even if you have travel insurance (you can claim reimbursement later).
Staff will advise you of any costs at the time. Please settle your payment with the administration staff prior to leaving.
What to bring:
- Medicare card (if applicable)
- Pension or concession card (if applicable)
- List of current medications or the actual medications
- Any relevant x-rays, scans, or test results
- Your GP's contact information
- Supplies for infants or children (food, bottles, nappies, extra clothing, toys)
- Mobile phone and charger
- Book or magazine (optional)
Visitors:
Due to safety and infection control, visitors are strictly limited.
Going home:
If you arrived by ambulance, arrange for someone to pick you up or take a taxi. Ambulances are for emergencies only.
Follow-up care:
Upon discharge, you’ll receive information about specific follow-up requirements. You should see a GP for:
- Ongoing wound care, including suture removal
- Follow-up of results (e.g. blood tests)
- Repeat prescriptions
- Ongoing medical certificates
- Booking of outpatient tests, such as MRIs
Please arrange an appointment as soon as possible after leaving the hospital.
Additional resources:
For adult and paediatric medical factsheets on common conditions, please visit the Noosa Hospital website.
Not an emergency? Non-urgent matters such as prescriptions, medical certificates, chronic condition management, sexual health, and ear syringing are best handled by your GP.
Download the Hotdoc app at to find local GPs with available appointments.
Virtual platforms:
Other services (fees apply):
Feedback:
Please discuss any issues at the time so we can address them. If you're concerned about changes in your or your loved one’s condition, ask to speak to the nurse in charge. If concerns persist, call 07 5455 9520 to activate the Ramsay Rule. See posters around the hospital or ask a staff member.
After your visit, you can provide feedback by clicking “Contact Us” on the Noosa Hospital website, and a staff member will get back to you.
Noosa Hospital Emergency Department Information Click here.
General Information Click here.